Privacy Policy

Information We Collect

We collect information in the following ways:

• Information you provide. When you contact us, request a quote, submit a contractor listing, claim a business, or otherwise interact with a form on the Site, you may provide information such as your name, email address, phone number, business name, mailing address, service area, and the content of your message.
• Information collected automatically. When you visit the Site, our servers and third-party services automatically collect certain information, including your IP address, browser type and version, operating system, device type and identifiers, referring and exit pages, pages viewed, links clicked, time spent on pages, approximate location derived from IP, and interactions with content and advertisements. We do not collect precise geolocation from your device.
• Information from cookies and similar technologies. We and our partners use cookies, pixels, tags, local storage, SDKs, and similar technologies to recognize your browser or device and to collect the information described above.

We do not knowingly collect sensitive personal information as defined by applicable law (for example, government identifiers, precise geolocation, biometric information for identification, health information, or information about racial or ethnic origin, religious beliefs, or sexual orientation). Please do not submit sensitive personal information through the Site.

How We Use Information

We use the information we collect to:

• Operate, maintain, and improve the Site and our services.
• Respond to inquiries, facilitate quote requests, and route leads to relevant contractors.
• Process business listings, claims, and related commercial transactions.
• Measure and analyze traffic, usage, and performance of the Site and its content.
• Deliver, measure, and personalize advertising where permitted by law.
• Detect, prevent, and address fraud, abuse, security issues, and violations of our terms.
• Comply with legal obligations and enforce our agreements.

Cookies and Similar Technologies

The Site may use cookies, pixels, tags, web beacons, local storage, and similar technologies to recognize your device, remember your preferences, understand how you use the Site, and support advertising and analytics. Some of these technologies are set by us and others are set by third parties acting on our behalf or providing services we embed on the Site.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or receive a notice when a cookie is set. Disabling cookies may affect the functionality of the Site.

Analytics and Performance Tools

We use analytics tools, including Google Analytics, to understand how visitors use the Site. These tools collect information such as your IP address, pages viewed, time spent on pages, referral sources, and interactions with content. Google Analytics may use cookies and similar technologies to generate reports about Site usage. For more information about Google Analytics and the choices available to you, see Google's privacy resources at policies.google.com/privacy and the Google Analytics opt-out browser add-on.

We may also use other performance and error-monitoring tools that collect limited technical information about your visit in order to keep the Site reliable and secure.

Advertising and Mediavine Journey

The Site uses Mediavine Journey to deliver advertising. Mediavine Journey and its advertising partners, ad networks, exchanges, demand-side platforms, supply-side platforms, and measurement providers may collect and use information about your visits to this and other sites in order to serve ads, measure ad performance, cap the frequency of ads, deliver relevant content, and report on advertising campaigns.

Information that Mediavine Journey and other advertising partners may collect includes, but is not limited to, your IP address, browser type and version, device type and identifiers, operating system, approximate geographic location, pages viewed, referring and exit pages, timestamps, and interactions with ads and content. This information may be combined with data from other sources and used for ad delivery, ad measurement, frequency capping, reporting, attribution, and personalization where permitted by law.

For more information about Mediavine's privacy practices, see the Mediavine Privacy Policy. You can learn more about interest-based advertising and your choices at the following industry resources:

• Digital Advertising Alliance (U.S.): optout.aboutads.info
• Network Advertising Initiative (U.S.): optout.networkadvertising.org
• European Interactive Digital Advertising Alliance (for users in the EEA and UK): youronlinechoices.eu

Third-Party Services and Links

The Site may include links to third-party websites, services, or resources, and may embed content from third parties. We do not control and are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party site or service you interact with. Third-party services we work with include:

• Advertising: Mediavine Journey and its downstream advertising partners, including ad networks, exchanges, demand-side and supply-side platforms, and measurement providers.
• Analytics: Google Analytics and other analytics or error-monitoring providers.
• Payments: Stripe, which processes payments for paid listings and related transactions. Stripe handles payment details directly under its own privacy policy.
• Hosting and infrastructure: Cloud hosting, content delivery, and database providers that support the Site.

Contractor listings on the Site may include links to contractor websites or phone numbers. Your interactions with those contractors are between you and them, and are governed by their own policies and practices.

Your Choices and Browser Controls

You have several ways to control how information is collected:

• Adjust your browser settings to block or delete cookies, or to warn you before a cookie is set.
• Use browser privacy features such as private or incognito browsing and tracking protection.
• Use the industry opt-out tools listed above to opt out of interest-based advertising from participating companies.
• Enable your browser's Global Privacy Control (GPC) signal where available. Where required by applicable law, we treat a valid GPC signal as an opt-out of the sale or sharing of personal information for the browser sending the signal.
• Use mobile operating system controls such as "Limit Ad Tracking" or resetting your advertising identifier.

If you provided contact information through a form on the Site and wish to update or delete it, please contact us using the details in the Contact Us section below.

Data Retention

We retain information for as long as reasonably necessary to provide the Site and our services, to comply with legal obligations, to resolve disputes, to prevent fraud and abuse, and to enforce our agreements. Typical retention periods vary by category:

• Contact and inquiry submissions: retained for the period needed to respond and to maintain reasonable business records, then deleted or archived.
• Business listing and claim records: retained for the life of the listing and as needed for tax, accounting, and legal purposes.
• Analytics and advertising data: retained according to the default or configured settings of the applicable analytics and advertising providers.
• Server logs and security data: retained for a limited period sufficient to investigate abuse and maintain security.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect information collected through the Site. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

The Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13, and we do not knowingly allow third parties to collect personal information from children under 13 through the Site. If you believe that a child under 13 has provided personal information to us, please contact us and we will take appropriate steps to delete that information.

Your Privacy Rights

Depending on where you live, you may have rights under applicable privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA), the Virginia Consumer Data Protection Act, the Colorado Privacy Act, and similar United States state laws. These rights may include:

• The right to know what personal information we have about you.
• The right to request a copy of your personal information.
• The right to request correction of inaccurate information.
• The right to request deletion of your personal information.
• The right to opt out of certain uses of your information, including targeted advertising, the sale or sharing of personal information, and certain profiling activities.
• The right not to be discriminated against for exercising your privacy rights.

To exercise any of these rights, contact us using the details in the Contact Us section below. We may need to verify your identity before fulfilling your request. You may also designate an authorized agent to submit a request on your behalf where permitted by law.

California Notice at Collection and Your California Rights

This section provides additional disclosures for California residents under the CCPA/CPRA.

Categories of personal information we collect. In the past 12 months we may have collected the following categories: identifiers (such as name, email address, phone number, and IP address); commercial information (such as business listing and transaction records); internet or other network activity (such as browsing and interaction data); approximate geolocation derived from IP; and inferences drawn from the above.

Categories of sources. Directly from you when you submit forms; automatically from your device and browser when you use the Site; and from our service providers, analytics partners, and advertising partners.

Business and commercial purposes. Operating the Site; responding to inquiries; processing business listings and payments; analytics; advertising and measurement; security and fraud prevention; and legal compliance.

Categories of recipients. Our service providers (including hosting, payment processing, analytics, and advertising); advertising partners such as Mediavine Journey and its downstream ad-tech partners; and other parties where required by law or to protect our rights.

Sale or sharing of personal information. We do not sell personal information for money. However, our use of advertising partners, including Mediavine Journey, to deliver and measure interest-based advertising may constitute a "sale" or "sharing" of personal information under the CCPA/CPRA because identifiers and internet activity may be disclosed to third-party advertising partners for cross-context behavioral advertising. The categories of information involved are identifiers and internet or other network activity.

Your right to opt out of sale or sharing. To opt out of the sale or sharing of your personal information for cross-context behavioral advertising, you may: (1) enable Global Privacy Control in a supported browser, which we treat as a valid opt-out for the browser sending the signal; (2) use the industry opt-out tools listed in the Advertising and Mediavine Journey section; or (3) contact us at ben@concreteworks.io with the subject line "Do Not Sell or Share My Personal Information."

Sensitive personal information. We do not use or disclose sensitive personal information for purposes that require the right to limit under the CCPA/CPRA.

Financial incentives. We do not offer financial incentives in exchange for the collection, sale, or retention of personal information.

Users Outside the United States

The Site is operated from and intended for users in the United States. We do not target the Site to users in the European Economic Area, the United Kingdom, or other jurisdictions outside the United States, and we do not knowingly process personal information subject to the EU or UK General Data Protection Regulation. If you access the Site from outside the United States, you do so on your own initiative and understand that your information will be processed in the United States.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be communicated through a notice on the Site or other reasonable means. Your continued use of the Site after an update means you accept the revised policy.

Contact Us

If you have questions or requests regarding this Privacy Policy or our privacy practices, contact us at:

• Company: Hazina Group LLC
• Email: ben@concreteworks.io